Terms & Conditions
Terms & Conditions
Welcome to Addiction Treatment Recovery and Education, PLLC. These Terms and Conditions govern your use of our website and booking tools. By accessing our site or scheduling a consultation, you agree to be bound by these terms.
1. Medical Emergency Disclaimer
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, THOUGHTS OF HARMING YOURSELF OR OTHERS, OR A SEVERE CRISIS, DIAL 911 OR GO TO THE NEAREST EMERGENCY ROOM IMMEDIATELY.
This website and our online communication tools are not designed to facilitate medical emergencies.
2. No Doctor-Patient Relationship
The content provided on this website is for informational purposes only. Interacting with our website, reading our content, or scheduling a free 15-minute consultation does not establish a formal doctor-patient relationship. Such a relationship is only formed after a formal medical evaluation and the execution of patient onboarding documents.
3. Our Services
We provide specialized medical treatment, including but not limited to:
Medication-Assisted Treatment (MAT) and Suboxone® management.
ADHD evaluation and medication management.
Treatment for Depression, Anxiety, and Bipolar disorder.
All treatments are subject to professional medical judgment, and we reserve the right to determine if our services are appropriate for your specific clinical needs.
4. Booking and Consultations
We offer a free 15-minute initial consultation. By booking an appointment, you agree to provide accurate, current, and complete information. If you need to cancel or reschedule, please do so with sufficient notice as a courtesy to other patients seeking care.
5. SMS Communication Consent
By submitting any form on our website or booking pages and providing your phone number, you consent to receive SMS/text messages from Addiction Treatment Recovery and Education, PLLC for appointment reminders, follow-ups, and care-related communications.
You may opt out at any time by replying STOP to any message.
For help, reply HELP to any message.
Message and data rates may apply.
Message frequency varies based on appointment activity.
We do not sell or share your mobile number or consent data with third parties for marketing purposes.
SMS consent is not a condition of service. You may receive care without consenting to SMS communications.
6. Privacy and HIPAA Compliance
Your privacy is of the utmost importance to us. The collection and use of your personal and health information are governed by our Privacy Policy and comply with the Health Insurance Portability and Accountability Act (HIPAA). Please review our Privacy Policy for detailed information.
7. User Conduct
By using our website, you agree not to:
Submit false or misleading information through our contact or booking forms.
Use our website for any unlawful purpose.
Attempt to gain unauthorized access to our systems or patient portals.
8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Addiction Treatment Recovery and Education, PLLC, and is protected by intellectual property laws. You may not reproduce, distribute, or modify our content without explicit permission.
9. Age Restriction
Our website, services, and SMS communications are intended for individuals who are 18 years of age or older. By accessing our website, submitting any form, booking a consultation, or consenting to receive SMS messages, you confirm that you are at least 18 years of age.
If you are under the age of 18, you may not use our website or services without the involvement and consent of a parent or legal guardian. We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has submitted information through our forms, we will promptly delete that information.
10. Carrier Liability Disclaimer
Message and data rates may apply to all SMS communications sent by Addiction Treatment Recovery and Education, PLLC. Carriers are not liable for delayed or undelivered messages.
SMS delivery is subject to the terms and conditions of your mobile carrier.
We are not responsible for any delays, failures, or errors in SMS delivery caused by your mobile carrier or network conditions.
Neither Addiction Treatment Recovery and Education, PLLC nor any wireless carrier shall be liable for any delays or failures in the receipt of any SMS messages connected with our service.
For carrier support, please contact your mobile service provider directly.
11. Limitation of Liability
To the fullest extent permitted by law, Addiction Treatment Recovery and Education, PLLC shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of this website or reliance on any information provided on the site.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of North Carolina. Any disputes arising from these terms will be handled in the appropriate courts located in Mecklenburg County, NC.
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please reach out to our team:
Addiction Treatment Recovery and Education, PLLC
Address: Charlotte, NC
Phone: (980) 207-1003
Email: [email protected]
Confidential one-on-one support based in Charlotte, NC.
© 2026 Addiction Treatment Recovery and Education, PLLC